If your current device language is not set to English, in some cases, this may cause the error.To fix this error, in most cases, please restart the app.Note: When a new update is released, the amount of time that it may take to appear in the app store varies. If the update is still unavailable, please wait some time before checking again.Open the app store and check for the update again.On Android, go to your Settings app> Storage> Apps> Google Play Store> Clear Cache.Clear the app store's cache in your device settings.New update available, but no update is found in app store Launch the app to try the download again.On Android, go to your Settings app> Storage> Apps> RDRSuperstar> Clear Cache.This can happen when too many ads are watched within a short time. If it still doesn't work, there may be a lack of available ads at the moment. To re-establish connection with the ad server, please restart the app and then wait up to 1 minute.Note: Please check our Twitter feed for any announcements about server status or issues.Ĭonnection to the ad server may fail when the app is resumed from the background. We are constantly monitoring our servers and we work to fix this as soon as it happens. If it still doesn't work after waiting for a significant period of time, there may be a server outage.If it doesn't work, we may be experiencing a temporary interruption on our server-in this case, please wait some time for the server to recover.Check the VPN settings on your router and your device.A strong signal can still be interrupted! Ensure that your network connection is both strong and stable.Please check the issues reported by other players for info and possible solutions. If your issue persists after completing all of the troubleshooting steps, it may be a bug. Switch to a different Wi-Fi connection or cellular data network, then restart the app.Please ensure you have linked your progress to an external account before uninstalling, and then follow the instructions to restore your progress after reinstalling. If the RPDR: Superstar app appears to be using an unusually large amount of storage space, reinstalling the app may be recommended.Check your device storage and free up some storage space if it is nearly full.Close all other background apps on your device.On iOS, restart your device to clear the cache.On Android, go to your Settings app > Storage > Apps > Clear Cache.Clear the app cache in your device settings.After each step, please check to see if the issue is fixed: Most issues can be fixed by following one of these solutions. Note: Before following the troubleshooting guide, please check the issues reported by other players and frequently asked questions for possible answers to your issue.
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